The $800 immunizations: Part 4

It's been 90 days since I was first billed for my son's immunizations. Now, the $800 immunizations story comes to a close.

See The $800 immunizations: part 1, part 2, part 3.

I called the billing department to get that "settlement offer" of 10%.

"The what?" the customer service representative asked.

"The settlement offer that I was told about."

"We don't have such a thing."

I explained what I was told before, the last time I called, and was put on hold for a full ten minutes.

When the representative returned, she said, "Because the previous person you talked to promised you a settlement offer, we must uphold this agreement, but we do not have such an offer in place."

I agreed to pay the bill in full, minus ten percent, which came to over $1100 and thanked the representative.

Needless to say, we will not need this offer ever again, because we do not intend to go to the medical group ever again.